ISO 20000:2011

This part of ISO/IEC 20000 is a service management system (SMS) standard. It Specifies requirement for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of service to fulfill service requirements. This part of ISO/IEC 20000 can be used by: An organization seeking services from providers and requiring assurance that their service requirement will be fulfilled. An organization that requires a consistent approach by...

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ISO/IEC 17021:2011

Certification of management systems (named in this International Standard “certification”) is a third-party conformity assessment activity (see ISO/IEC 17000:2004, 5.5). Bodies performing this activity are therefore third-party conformity assessment bodies (named in this International Standard “certification body/bodies”). 5.1.1 Legal responsibility The certification body shall be a legal entity, or a defined part of a legal entity, such that it can be held legally responsible for all its certification activities. A governmental certification...

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ISO 19011:2011

This International Standard provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation of competence of individuals involved in the audit process, including the person managing the audit programme, auditors and audit teams. It is applicable to all organizations that need to conduct internal or external audits of management systems or manage an audit programme. The application of this International Standard to...

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ISO-IEC 31010-2009

ISO 31010:2009 ini adalah tentang "Risk Management". Berikut link untuk melakukan download: http://www.indowebster.com/iso_iec_31010_2009.h...

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ATM Dengan IP Address

ATM adalah kepanjangan dari Automatic Teller Machine yang berfungsi untuk melakukan penarikan uang atau transfer uang dan berbagai fungsi lainnya. Manusia pada jaman ini sangat bergantung sekali dengan mesin tersebut. Dengan ketergantungan ini, maka pasti ada sisi positif dan negatifnya. Pada tahun 2009 dan 2010, di Indonesia dihebohkan dengan Skimmer dan saat ini juga banyak sekali fraud yang terkait dengan ATM atau alat transaksi yang menggunakan...

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